Making a difference is hard work

We work with organisations who are committed to
grappling with the challenges of doing that well.

You don't need all the answers,
just a problem you really care about.


Clients usually come to us with one of three challenges:


more clearly

"What we've tried before hasn't worked. We want to do something different, but we're not sure where to start"

We can take you through a design research process that will help you see more clearly what might be possible. Typically this will start with a session with your team to map out your current understanding. We'll identify your biggest questions and uncertainties, and then plan a research phase to get more information.

The research phase will usually be a mix of going deep to get an understanding of the people and context around your challenge and going wide to get lateral inspiration. Out of this design research process we'll create a map of opportunities and possibilities for the future.

Want to learn about similar projects? Give us a call and ask us about our work with the Department for the Environment in South Australia, or our work on friendship and community.

new options

"We know we're at a cross-roads, but we don't like any of our options"

We can help you generate new options. We'll typically run a session with your team to understand your history, context, and what you currently see as possible. We'll help you work backward to frame a clear diagnosis of your strategic challenge and then work with you to generate and prototype new possibilities.

Want to learn about similar projects? Give us a call and ask about our work with Riding for the Disabled.

Crafting a
strong story

"We do too many things. We need a more focused narrative of our work"

We can help you craft a strong story. This isn't just a marketing exercise. If we want to make a difference in the world, we can't do it on our own. We need management, staff, partners, and stakeholders all on the same page about our key insights and process for creating change. That way they can build on it and take our work to places we couldn't have imaged on our own.

We'll work with your team to better articulate what you do, how it all fits together, what's core to making it work, and what roles others have in realising the change you want to see.

Want to learn about similar projects? Give us a call and ask us about our work with Conservation SA.


Not sure what you need? Let's talk it through.